Privacy Policy
— jk66 Platform
At jk66 we take your personal data seriously. This Privacy Policy explains exactly what information we collect when you use our platform, how we use and protect it, who we may share it with, and what rights you hold over your own data. We operate with transparency so every Bangladeshi player can game with confidence.
Section 1
Introduction & Scope
This Privacy Policy ("Policy") is issued by jk66 ("the Company", "we", "us", "our") and governs the collection, use, storage, disclosure, and protection of personal data relating to all users ("Player", "User", "you") of the jk66 online casino and sports betting platform, accessible at jk66.app and any associated mobile-optimised interfaces.
This Policy applies to all personal data we process in connection with your use of jk66, regardless of whether you access the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or any other location in Bangladesh. It covers data collected through your account registration, identity verification, deposits and withdrawals, betting and gaming activity, customer support interactions, and any other point of contact between you and the jk66 platform.
By registering a jk66 account, making a deposit, or otherwise using the jk66 platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you must not use the jk66 platform and should contact support@jk66.app to request account closure.
This Policy should be read alongside jk66's Terms & Conditions and Responsible Gaming Policy, both of which are published on the jk66 platform. Where any conflict exists between those documents and this Privacy Policy on matters of personal data, this Privacy Policy shall prevail.
Effective Date: This version of the jk66 Privacy Policy came into effect on 1 January 2026. If you registered your account before this date, the updated Policy applies to all data we hold about you from the effective date onward. We will notify you of any material future changes via your registered email address.
Section 2
Information We Collect
jk66 collects personal data through several distinct channels. We collect only the data that is genuinely necessary for the purposes described in this Policy. The categories of data we collect are set out below.
| Data Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, NID / passport number, profile photo | Registration & KYC verification |
| Contact Data | Email address, mobile phone number (linked to bKash / Nagad) | Registration |
| Financial Data | bKash account number, Nagad account number, Rocket / Upay number, deposit & withdrawal history, account balance | Payment processing |
| Technical Data | IP address, device type, operating system, browser type, session duration | Automatic — platform use |
| Usage Data | Games played, bets placed, betting markets accessed, bonus usage, login timestamps | Automatic — platform use |
| Communications Data | Support emails, chat transcripts, complaint records | Support interactions |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, session limit preferences | Player-initiated settings |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data except where strictly required for identity verification under applicable anti-money laundering regulations. In those cases, collection is limited to the minimum necessary and handled with heightened security controls.
Where you choose to provide us with personal data relating to a third party (for example, providing a next-of-kin contact for responsible gaming purposes), you confirm that you have obtained that person's consent to share their information with jk66 for the stated purpose.
Section 3
How We Use Your Data
jk66 processes your personal data only where we have a lawful basis for doing so. The lawful bases we rely on are: (a) the performance of a contract with you (i.e., providing the jk66 gaming and betting services); (b) compliance with a legal obligation; (c) your explicit consent (where requested); and (d) our legitimate interests, provided those interests are not overridden by your rights. The specific purposes for which we use your data are as follows:
- To create, verify, and manage your jk66 account, including performing KYC identity and age verification to ensure compliance with the 18+ age restriction.
- To process deposits and withdrawals in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, Upay, and card payment channels, and to maintain accurate financial records of all transactions.
- To provide you with access to all jk66 products including cricket betting (BPL, IPL, T20 World Cup), live casino (Evolution Gaming, Ezugi), slots (Pragmatic Play, NetEnt, Microgaming), PP Live, and Caishen Fishing.
- To detect and prevent fraud, money laundering, match-fixing, bonus abuse, and other prohibited conduct as defined in jk66's Terms & Conditions.
- To fulfil our responsible gaming obligations, including monitoring for signs of problem gambling behaviour, enforcing self-exclusion requests, and applying deposit or session limits set by the player.
- To provide customer support in response to your enquiries, complaints, and account management requests via support@jk66.app.
- To send you promotional communications about jk66 bonuses, seasonal offers (Eid, BPL season, Pohela Boishakh), and new product launches — only where you have consented to receive such communications.
- To analyse aggregated, anonymised usage data for the purposes of improving the jk66 platform, game selection, payment experience, and overall user interface — this analysis does not identify you personally.
Automated Decision-Making: jk66 uses automated systems to screen for fraud patterns, duplicate accounts, and responsible gaming triggers. Where an automated decision has a significant effect on your account (such as account suspension), you have the right to request human review of that decision by contacting support@jk66.app.
Section 4
Data Sharing & Third Parties
jk66 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose. All third parties with whom we share data are contractually required to maintain the confidentiality and security of your information and to use it only for the purpose for which it was shared.
- Payment Processors: We share necessary financial data with bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, and card payment processors solely to process your deposits and withdrawals in BDT.
- Game Providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and Habanero receive a unique player identifier and session token to deliver their game content. They do not receive your full identity data or financial information.
- Identity Verification Partners: A regulated KYC/AML service provider may receive your identity documents and verification data to perform age and identity checks on jk66's behalf.
- Legal & Regulatory Authorities: We may disclose your data to law enforcement agencies, financial intelligence units, or courts where we are legally compelled to do so, or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
- Responsible Gaming Databases: If you request self-exclusion, your details may be shared with responsible gaming registries to enforce your exclusion across partner platforms. This is done in your interest and with your consent at the time of the self-exclusion request.
All data sharing arrangements are governed by written data processing agreements. jk66 remains the data controller in all such arrangements and is responsible for ensuring that your rights under this Policy are upheld by our data processors.
No Cross-Border Transfers Without Safeguards: Where any third-party processor is located outside Bangladesh, jk66 ensures that appropriate safeguards are in place — such as contractual data protection clauses equivalent to local standards — before any personal data is transferred. We do not transfer your data to jurisdictions with inadequate data protection standards without such safeguards.
Section 5
Cookies & Tracking Technologies
jk66 uses cookies and similar tracking technologies (collectively "Cookies") on the jk66 platform to provide you with a functional, personalised, and secure gaming experience. Cookies are small text files placed on your device by your web browser when you visit jk66.app. They allow jk66 to recognise your device on return visits, maintain your session, and remember your preferences.
The categories of Cookies used on the jk66 platform are described below:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Enable core platform functionality: login session management, account balance display, game loading, deposit flow | Session |
| Functional | Remember your language preference, game history, responsible gaming settings, and display preferences | Up to 12 months |
| Analytical | Aggregate, anonymised data on page visits, feature usage, and platform performance — used to improve jk66 | Up to 24 months |
| Security | Detect and prevent fraud, duplicate account attempts, and suspicious login patterns | Session to 30 days |
jk66 does not use third-party advertising cookies or behavioural targeting cookies that track your activity across websites other than jk66.app. We do not participate in cross-site advertising networks.
Strictly Necessary cookies cannot be disabled as they are essential to the operation of the jk66 platform. For all other cookie types, you may manage your preferences through your browser settings. Note that disabling Functional cookies may affect your ability to use certain personalisation features of the platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Section 6
Data Retention
jk66 retains your personal data for as long as your account is active and for defined periods following account closure, in accordance with our legal, regulatory, and operational obligations. The specific retention periods applicable to each category of data are set out below.
- Account & Identity Data: Retained for the lifetime of your active account, plus a minimum of 5 years following account closure, to meet anti-money laundering (AML) and KYC record-keeping obligations.
- Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in compliance with financial record-keeping requirements applicable to gaming and payment platforms operating in Bangladesh.
- Betting & Gaming History: Retained for a minimum of 3 years following the date of each wagering event, for dispute resolution, audit, and fraud investigation purposes.
- Customer Support Communications: Retained for 3 years from the date of each interaction, to support escalated complaints and provide continuity of service history.
- Responsible Gaming Records: Self-exclusion records and deposit/session limit settings are retained for 7 years from the date of the relevant request, to prevent the inadvertent reinstatement of a self-excluded player.
- Marketing Consent Records: Retained for the duration of your active consent plus 3 years thereafter, to demonstrate compliance with consent management obligations.
Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be associated with your identity. Anonymised data (which cannot identify you) may be retained indefinitely for statistical and platform improvement purposes.
Section 7
Data Security Measures
jk66 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our key security measures include the following:
- All data in transit between your device and jk66 servers is protected by 256-bit TLS/SSL encryption, ensuring that your credentials, payment details, and personal information cannot be intercepted.
- All data stored on jk66 servers is encrypted at rest using AES-256 encryption. Database access is strictly controlled and logged, with access granted only on a need-to-know basis to verified jk66 personnel.
- jk66 employs real-time intrusion detection and anomaly monitoring systems that flag unusual access patterns, brute-force login attempts, and other threat indicators for immediate investigation.
- Player account passwords are stored as salted cryptographic hashes. jk66 never stores passwords in plain text and jk66 staff can never retrieve your password — only reset it via a verified identity process.
- jk66 conducts regular internal security reviews and vulnerability assessments of the platform's infrastructure, APIs, and data handling processes.
- In the event of a personal data breach that poses a risk to your rights and freedoms, jk66 will notify affected players at the registered email address as promptly as is operationally possible, and will take immediate remediation steps to contain and investigate the breach.
Your Security Responsibilities: While jk66 takes extensive measures to protect your data on our side, you also play a critical role. Use a strong, unique password for your jk66 account that you do not reuse on other websites. Never share your account credentials with anyone. If you suspect unauthorised access to your jk66 account, contact support@jk66.app immediately.
Section 8
Your Privacy Rights
As a jk66 player, you hold a number of rights in respect of the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our privacy team at support@jk66.app with the subject line "Privacy Rights Request" and include your registered account email address to allow us to verify your identity.
- Right of Access: You have the right to request a copy of the personal data jk66 holds about you, along with information about how it is being used. We will respond to verified access requests within 30 days.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update basic contact details directly through your jk66 account settings. Changes to identity data require KYC re-verification.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other lawful basis applies. Note that erasure requests cannot be fulfilled where retention is required by law (e.g., AML record-keeping obligations — see Section 6).
- Right to Restrict Processing: You may request that jk66 restricts the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
- Right to Data Portability: Where processing is based on your consent or on the performance of a contract, you have the right to receive a structured, machine-readable copy of the personal data you provided to jk66, and to transmit that data to another controller.
- Right to Withdraw Consent: Where jk66 processes your data on the basis of consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
- Right to Object: You have the right to object to jk66 processing your data on the basis of legitimate interests, including profiling for responsible gaming monitoring purposes. jk66 will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Response Timeframe: jk66 will acknowledge all privacy rights requests within 5 business days of receipt and will provide a full response within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it.
Section 9
Children's Privacy
jk66 is an 18+ only platform. We do not knowingly collect personal data from any individual under the age of 18. Our registration process includes date-of-birth verification, and all accounts are subject to KYC age verification. If jk66 discovers that personal data has been collected from a person under the age of 18, we will immediately suspend the account, delete the associated personal data to the extent permitted by law, and return any deposited funds to the original payment source.
If you are a parent or guardian and you believe that your child has registered a jk66 account or submitted personal data to jk66, please contact us immediately at support@jk66.app. Include your child's registered email address or mobile number if known so that we can locate and close the account promptly.
jk66 supports national responsible gambling initiatives in Bangladesh and works actively to prevent underage access to the platform. We encourage parents and guardians to make use of parental control software to restrict access to online gambling platforms on devices used by minors.
18+ Only — Strict Enforcement: Creating a jk66 account while under 18 years of age is strictly prohibited and constitutes a breach of jk66's Terms & Conditions. Any winnings accumulated by an underage account will be forfeited in their entirety. jk66 reserves the right to request proof of age at any time during the life of an account.
Section 10
Policy Updates
jk66 reserves the right to update, modify, or replace this Privacy Policy at any time. Changes may be required in response to updates in applicable law, changes to our data processing activities, new product launches, or changes to our third-party service provider relationships. The effective date at the top of this page will be updated each time a new version of the Policy is published.
Where a change to this Policy is material — meaning it significantly affects your rights, the types of data we collect, or the purposes for which we use your data — jk66 will use reasonable efforts to notify you in advance by sending a notification to your registered email address and/or displaying a prominent notice on the jk66 platform when you next log in.
Your continued use of the jk66 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must stop using the jk66 platform and may request account closure in accordance with Section 9 of jk66's Terms & Conditions. We encourage you to review this Privacy Policy periodically to stay informed about how jk66 protects your personal data.
Section 11
Contact Our Privacy Team
If you have any questions, concerns, or requests relating to this Privacy Policy or jk66's data handling practices, please contact our privacy team using the details below. We are committed to addressing all privacy enquiries promptly and transparently.
support@jk66.app
Subject line: "Privacy Rights Request"
Include your registered account email address.
Response within 5 business days. Full resolution within 30 days.
Dhaka, Bangladesh
jk66 is the data controller for all personal data collected and processed through the jk66.app platform. All written privacy correspondence should reference your registered account email and clearly state the nature of your enquiry. Our privacy team operates on Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week.
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